How it works



  • Save time! With Smart Chemist, there’s no need to see a doctor face-to-face
  • Safe, secure and confidential. 
  • A discreet way to get prescription only medication & treatment
  • Next Day Delivery. Quick & Convenient. Medication delivered direct to your door.
  1. Select your treatment 
    • Select a treatment or medication you require. If you need any help or advice just contact the Smart Chemist team and speak with one of our friendly, qualified Pharmacists on 0203 167 8789. 
    • Once you have selected the medication you require (be sure to select the right dose and quantity you require), click the “Buy Now” button, which will take you through to our simple online medical questionnaire.
  2. Complete our free online consultation 
    • Complete our free online consultation, formed of a series of short medical questions. This allows us to assess the safety and efficacy of the selected treatment for you. 
    • At the end of the consultation a provisional decision will be made pending doctors approval. If you are eligible for the selected treatment you will be allowed to proceed through our checkout. 
    • If you are ineligible and unable to proceed, one of our helpful team will be happy to advise you further on the options available to you.

      Smart Chemist is a member of the Information Commissioner’s Office (ICO) and holds all patient identifiable information with the highest level of security. The information you provide to Smart Chemist is strictly confidential. The answers to your online consultation will be clinically assessed by one of our GMC registered UK Doctors pending their approval. A private prescription will then be issued for your treatment. 
  3. Checkout/Express delivery 
    • You will then be required to select your desired delivery option
    • Please then select from our payment options
    • Please note delivery times are dependent on: time of order and date of doctor’s approval.
    • The Smart Chemist team will dispense your medication from our London based, GPhC registered pharmacy. 
    • Your medication will be packaged and sealed in discreet packaging in accordance with our strict privacy policy and delivered to your door.